Privacy Policy

Ideal Extra Solutions collects your personal information when you choose to provide that information or by using a service we offer. In order to improve our website and services, we collect information about your use of our websites and services. By using some of our services, it may request you to voluntarily submit your information in order to process your request. This information include, but not limited to, your name, company name, email address, telephone number, mailing and physical address, occupation, date of birth, payment and billing information, login information, attachments, and any other information you provide to us. If you want to become part of our team, some additional information may be required in order to verify your identity and move forward with your hiring process. This information is, and not limited to, different forms of ID (Passport, Permanent resident card, work authorization card, Driver’s license card and social security card). As part of our website operation, some information is automatically collected, such as location, IP address, browser type, and all traffic data. This information is used to have a picture of our website running, analyze usage data, administer the site, and determine areas of improvement. Based on the type of services we provide, we may receive information about you from third parties, affiliates, platforms, and other sources. Depending on the services we offer, calls, emails, SMS, or any type of conversation our company uses, may be monitored, recorded, collected, and analyzed for quality purposes and to provide excellent results to our clients. As part of our services, collecting information is very important for us and we are committed to protecting them. By using our market research and telemarketing services, some information such as opinions, perspectives, ideas, knowledge, answers, feedbacks, and others may be collected to process our data analysis.

In accordance with our customers, contractors, business partners and affiliates, Ideal Extra Solutions may use your information for many purposes, but not limited to: 

• Providing and managing our services
• Maintaining and operating our website
• Managing your account
• Sending the notice
• Contacting you
• Personalizing your experience
• Managing and processing your request
• Conducting market research and telemarketing
• Analyzing your data
• Preventing unauthorized use or fraud
• Improving our services and websites
• Confirming your identity
• Analyzing your performance and ability 

The use of data collected through our services may be limited to the purpose of the service we have to provide to our customers, businesses on behalf of our contractors, business partners and affiliates.

Ideal Extra Solutions will retain your personal information for as long as is necessary for the above-mentioned purposes. It also retains your information in order to comply with applicable law or legal obligations, resolve disputes and defend claims. When it is no longer necessary for us to retain it, we may anonymize or delete it.

Your information, including personal data, are stored and processed in the United States. Whether you are living or using our services in another country, all the data are stored and processed in the United States. By using our website and services, you consent to any transfer, storage and processing of your information in the United States. All the transfer of personal information from another country to the United States will be done under data protection laws and the protection established by this country. 

As we are committed to protect your information, we are dedicated to comply with all laws and regulations established by the government to secure your data.

At Ideal Extra Solutions, your privacy is our priority. We will never sell your personal information to any third party. With your consent to our privacy policy, we may only share your information with business partners, contractors and affiliates for the purposes the company has been engaged to provide service for. Ideal Extra Solutions might share some personal information with our third party service providers in order to manage and process some of our services, for example, payment processing services, background check and drug test service provider, CRM Software, a phone, an email and a live chat service provider… As we are committed to complying with the law, the company may disclose your information to comply with the law and obligations, protect the customers’ or users’ safety.

As mentioned before, we use some technologies such as cookies and web beacons to collect and store some data from our website visitors. This information will help us to optimize the users’ experience, detect the area of improvement on our website, get a picture of the traffic data on our website, and improve our services

Even though Ideal Extra Solutions is a general audience website, we do not target and collect any information from children under the age of 16. We do not knowingly send requests or solicit personal information from children. 

If you think your child’s information has been collected, we strongly encourage you to contact us to take action and remove it.

Ideal Extra Solutions can provide you access to the information that has been collected from you and update it if you want. The access to your information is limited, only the management team has access under certain regulations, the support team can also have access to some of your data in order to better help you fix an issue.

If you are an EU resident, the following data protection belong to you. We respect the confidentiality and privacy of your data and are committed to secure them.

• Right to access, update and delete your personal information.
• Right to correct or rectify your information.
• Right to erase your personal data.
• Right to restrict the processing of your personal data.
• Right to object to the processing of your personal data.
• Right to request portability.
• Right to withdraw your consent.

If you are a California resident, the following data protection belong to you. We respect the confidentiality and privacy of your data and are committed to secure them.

• Right to know and delete your personal information.
• Right to request the disclosure of your information.
• Right to be notified about the use of your personal data.
• Right to opt out from the sale of data. (not applicable for us, we don’t sell data).
• Right of non-discrimination treatment.

If you are a Canadian resident, the following data protection belong to you. We respect the confidentiality and privacy of your data and are committed to secure them.

• Right to access and rectify your personal information.
• Right to request the disclosure of your information.
• Right to be notified about the use of your personal data.
• Right to withdraw your consent

The security of your personal information is important to us, we are always working, maintaining and update to better protect your information. All information is stored and processed in the United States. Even though we take data security very seriously, always remember there is no method of transmission over the internet that is 100% secure. That means we can’t promise you absolute security, but we can guarantee you that we are doing our best to keep your data safe.